"Due to the call volumes, we cannot handle your call at this moment....."

I am grateful that was able to claim unemployment, but the process is hell. They no longer serve people in person so the only way to respond to a request for information is to call. After getting that request I called, and called and called. They get so many that it took me almost a week to get through.

Then I got another letter. They said I could not collect because I failed to respond to their request. Im in the middle of writing an appeal when I get yet another letter. They want me to repay last weeks deposit because they accidentally paid me when they shouldn't have.


I got it cleared up after finally getting through to them, but I'm still pissed. How can they serve people by phone only and not have enough people working to take calls? Hell, I need a job, let me do it.

I had a interview today for a receptionist position in a law firm, and will hear back from them by tomorrow.

wish me luck.